We are getting ready to welcome you back … we have missed you
We are really looking forward to reopening many of our centres in the near future and to welcoming you back through our doors.
However things will be different to how they were before we closed on 20th March. We have been working hard to plan how we can reopen safely and provide you, our valued customers, with the reassurance we know you need to come back. Your local leisure centre sits right at the heart of your community and that will not change.
Take a look at this short video to find out more:
What will this mean to you our customers?
Our reopening plans will focus on ensuring we have safe, clean facilities that make the most of the indoor and outdoor space on offer, so you have lots of room for what you want to do.
We need to manage customer flow in each activity area to ensure social distancing –
We need to maintain high levels of cleanliness and hygiene at all times and this is everyone's responsibility
What about your membership?
There is no need to contact us, we’ll be in touch with members with detailed information before we reopen. But to anticipate a few customer questions now:
We really hope that some of our centres will be open in July, but this will be wholly dependent on government advice and in consultation and agreement with our partners for whom we operate their leisure service on their behalf. This date is likely to be different in Wales and will reflect Welsh government guidance.
We appreciate your understanding and patience and we will make sure we can offer a safe environment for our customers and staff to return to what will be the “new normal”.
See you very soon.
Ivan Horsfall Turner