- Where other operators have chosen to add these services to a premium membership or offer as a bolt on, we will offer ‘as standard’
- Remote GP access, delivered via HealthHero, will initially roll out in the Guildford and Woking partnerships, with further sites coming on board throughout the year.
We have partnered with HealthHero, Europe’s leading digital-first healthcare provider, to offer remote GP access to members from 1st May.
The service will be embedded in the Freedom Leisure’s membership and covers not only the member, but also their dependants. Members will be able to access same day doctor-led GP appointments for themselves and their children from 8am - 10pm, 365 days a year. The service also caters for personal preference, allowing members to select phone or video consultations, as well as the gender of the GP.
We are delighted to be launching our partnership with HealthHero, supporting our members and their families with easily accessible medical support, whenever they need it. Community is at the heart of everything we do and so we felt strongly that this should be a benefit for our members, rather than creating a tiered option. As a not-for-profit leisure trust, we are able to continually reinvest in our offering, and our partnership with HealthHero, which brings enhanced access to healthcare, is a great example of this reinvestment.
Ivan Horsfall Turner
The partnership with HealthHero aligns perfectly with our agenda to support the health and wellbeing in the communities we serve. Healthy Communities is at the heart of everything we do and demonstrates our commitment to delivering wellness to our customers.
Freedom Leisure’s bold approach to integrating healthcare benefits will undoubtedly pay dividends as members get the chance to experience a different way of accessing GP care. Instant booking, same day appointments at a chosen time, unhurried consultations and prescriptions delivered by electronic prescription delivery are just some of the ways HealthHero is able to raise the game. With GP waiting times still in excess of 14 days, we look forward to making Freedom’s members' lives a little easier.
Sanjay Chada
About HealthHero: HealthHero is a leading digital health provider in Europe, offering innovative solutions to patients. Covering 30 million lives through a network of over 4,000 clinicians, HealthHero combines cutting-edge technology with gold-standard clinical expertise to make high-quality healthcare more accessible. Focusing on whole-person health, which addresses both mind and body, HealthHero is redefining healthcare delivery to fulfil its mission: Simplifying healthcare, improving lives. HealthHero is a Great Place to Work certified company and features in the 2025 edition of The Sunday Times 100 Tech, a ranking of Britain’s fastest-growing private technology companies. www.healthhero.com