Booking Online

You must register to obtain your key card discount (status or concession) or membership price.

Click here to go to the online booking page and click on "register"

creating your account

1. Create a user name and complete the box with your details.
   Your email address and postcode must match the details held on our membership database  - please call us on 01483 771122 if you are not sure or your details need updating.
   
   
2. Choose a security question from the drop-down menu and type your answer in the box below.
   This security question will be used if you forget your password or username, it's not your log in password - that stage comes next!
   
   
3. Click on register.
   
   
4. Password
   You’ll be sent an email with a web link to the account activation page.
   Complete the form to create a password to be used with your user name when you log in. Click activate.
   The web link email should arrive in a few minutes and is only valid for a period - please check your spam folder if you don't receive it.

Non-members and customers without an account may also use online booking system

1. Without  logging on or registering search for your online activity (instructions below) and add to basket.
2. Click on basket, select "anonymous non-member" and complete the "non-members detail entry" pop-up box.
3. Check the booking and accept terms and conditions using the tick box.
4. Click on check out - this will take you on to card payment.
   
   

Non-members pay the standard price for all activities. If you are entitled to a discounted price please register for an online account using your key card.

booking process

1. Log on with your user name and password (not security question answer).
   
   
2. Search by choosing your activity type and venue. Use the drop down to select your activity and add date and time - click search.
   
   
3. Add to basket by clicking on the basket icon.
   4 choices:
   a) Search again for additional activities.
   b) Click on "an anonymous non-user" to add your non member details and book if you don't have an account.
   c) Empty basket to start again.
   d) Click to accept terms and conditions to go on to  the checkout page.
   
   
4. Checkout. On the checkout page click on "make bookings and pay later" to finalise the booking. A confirmation screen will then appear and a receipt will be email to you.

additional information

• A maximum of two consecutive court bookings is permitted e.g. 2 x 60 minute badminton courts 8.00am - 10.00am.
• The customer who makes the booking must partipate in the activity, so simultaneous bookings are not allowed e.g. courts five and six @ 8.00pm.
• Members must not book on behalf of a non-member without paying the correct non-member charge.
• Court locations may be subject to change. Amendments will be notified at reception.
• Courts and sessions/classes are bookable up to seven days in advance.
• Online bookings become unavailable one hour before the activity begins.
• Account holders with zero price activities may cancel their bookings using the "Home" tab to see their booking history.