We would like to let you know that we now have our contractors on site completing works, repairing and replacing various electrical installations within our plant room after the flood that unfortunately occurred, which caused damage to these essential units.
The parts are bespoke to the models of the electrical units, so there has been a great deal of work in locating and sourcing these parts, to which they have now all been ordered. Unfortunately, this will take some time for them all to be delivered but our engineers are working hard to install each of these parts as soon as they arrive.
As of this moment, we do not have a timeframe regarding when all of these parts will arrive, but can assure you that the moment they are all installed and commissioned, we will re-open Strode.
We are in discussion with the council and internal management regarding re-imbursement for our members and hope to have more details on this as soon as we have a time frame for opening. We again thank you for your patience at this time.
To help accommodate more members, we have moved some more Group Exercise classes over to Tor and Wells, with all memberships now include use of the Pool, Gym and Sauna/Steam at available sites. We are aware this is not an ideal situation for many of you, but an attempt to continue to help people remain active at this time.
Whilst we completely appreciate that this does not provide a clear timeline for opening, please rest assured that the teams are working tirelessly to resolve the situation and to support as many members of Strode’s valued community as possible. We are fully aware of the how important Strode is to both the customers and colleagues and we will continue to work together to resolve this unfortunate situation.
Thank you all for your patience and understanding during this time and we hope we can share some positive news soon.
The Team at Strode