Frequently Asked Questions

Chard Leisure Centre

October 29 2021

ABOUT US

When do you open?

Our planned opening date is Monday 8 November and we’ll be opening our doors to the public at 1pm. Keep an eye on our latest news and social posts for more information on our opening plans. 

What are the opening times?

From November, we will be open at the following times:

Gym and Swimming Pool

Monday - Thursday         6.30am - 10.00pm

Friday                            6.30am - 9.00pm

Saturday                         8.00am - 6.00pm

Sunday                           8.00am - 8.00pm

Indoor Soft Play Adventure

Monday - Sunday           9.00am - 6.00pm

Cafe

Monday - Sunday           9.00am - 6.00pm

What times are available for public swimming?

Our pool timetable will is available on our website and on the freedom leisure app.

Can I come before the opening date to look around?

There will be tours available from Monday 18 October. These will need to be booked in advance as there will be a limited capacity in each session. If you’ve already registered your interest in a health & fitness membership, you will receive a call to book an appointment and do not need to do anything in the meantime.

What activities will you be offering for children?

Children will be able to take part in swimming (both lessons and casually) and visit our Indoor Soft Play Adventure when we open our doors. Our Indoor Soft Play Adventure will need to be booked in advance - you can book online here

Do you have to be a member to use the pool, gym or attend fitness classes?

No, we have pay as you go options for all activities. However, if you attend on a regular basis a membership usually offers better value for money.

Do you have to be a member to use the café?

No, you can grab a Costa coffee, hot or cold drink or a snack from our cafe without needing to be a member. Everyone is welcome!

Are there creche facilities?

Sorry, we don’t have any onsite crèche facilities.

Do you offer children’s parties?

Yes – we will be offering pool inflatable parties (8 years +) as well as Indoor Soft Play Adventure parties. Please contact us for more information.

Do you offer gym day passes for guests?

Yes, we do - these will be available once we open.

Where can I park?

We have limited spaces in our pay and display car park on site, this can be accessed from Fore Street (by the post office sorting office on the High Street).  Alternatively, you can also access the centre via the steps from the Boden Street public car park, or use street parking around the area.

We encourage all locals to walk or cycle to the Centre where possible.

 

membership

I saw you have a pre-opening membership joining offer, how do I join?

Anyone who joins before we open will be able to take advantage our pre-opening offers:

3 Months Free (annual paid upfront membership)

OR

No Joining Fee (direct debit membership)

You can register your interest by visiting: https://bit.ly/chardmemberships

Do you offer joint membership?

We do - joint memberships are available for those living at the same address and members will benefit from a 10% discount per person.

Does adult membership include membership for my children?

No, all adult memberships are for individual use only.

Do you offer a family membership? 

We offer a family bolt on membership which means children can be added to adult memberships – this allows them to use the swimming pool and attend teen gym sessions.

How much will a membership cost?

A range of membership options (including Unlimited, Aqua and Family) will be available. Prices range from £16.50 - £41.75 per month and will vary depending on the membership category and individual. We also have annual payment options which provide great savings. Our friendly team of advisors will be happy to discuss the most suitable membership options upon enquiry.

Is there a senior rate for membership?

Yes, this is offered for everyone over 60.

Do you offer a subsidised rate for membership?

We offer a Passport to Leisure membership which is available to those that receive benefits. This can be obtained through the SSDC website: https://www.southsomerset.gov.uk/services/leisure-and-recreation/passport-to-leisure/

What classes are you going to be offering when you open?

A timetable of high quality classes including studio cycling, coach by colour, step, aerobics, circuits, kettlebells, yoga, pilates and HIT will be available. You can view our group exercise timetable here.

Are all classes included in the cost of membership?

All classes are included in the adult unlimited membership. However, aqua membership for example will only include aqua classes. Teen fitness classes are included in the junior fitness membership, but not included in learn to swim and family bolt on memberships. 

I am already a member at another Freedom Leisure site in South Somerset, do I have access to the facilities at Chard Leisure Centre?

Yes, members of Freedom Leisure centres across South Somerset are able to use all centres in the area. This includes: Chard Leisure Centre, Goldenstones Leisure Centre, Westlands Sport & Fitness Centre and Wincanton Sports Centre.

Do you offer Corporate Membership rates for local businesses?

We are currently working with a number of local companies who wish to enhance their staff benefits with membership at Chard Leisure Centre. Please email us at chard@freedom-leisure.co.uk if you would like to discuss corporate memberships in more detail.

 

swimming

I want to book swimming lessons, how do I do this?

You can register your interest in our Learn to Swim programme here: https://bit.ly/chardlearntoswim    

What age do you start swimming lessons from?

Our Learn to Swim programme starts with lessons for babies from 3 months old (parent and baby). You can learn more about our Learn to Swim programme here

Do you offer parent and toddler swimming sessions?

Yes we do, these will be available as part of our swimming timetable. 

Have you got a question that we haven’t answered?

We aim to answer any questions you may have, so please email us at chard@freedom-leisure.co.uk

Please bear with us as we work our way through all the enquiries and questions we are receiving. Our customer service team are processing registrations for health & fitness memberships and our learn to swim programme as quickly as possible.

Thank You

The Team at Chard

All information is correct at time of printing 3 November 2021