Ash Manor & the 'new normal'

July 27 2020

what to expect when returning to the centre

We aim to keep our centre as fun and friendly as it has always been whilst complying with all social distancing regulations.

Please take a few minutes to read through this information which outlines the necessary changes we’ve made around our facilities.

general changes

Our opening times have changed to the following:


Monday – Friday:






There will be clear signage showing the routes you are required to take around the centre and areas that are out of use.  If in any doubt, please keep to the left hand side in corridors and on stairs at all times.


Changing rooms and showers will be unavailable except for swimming.  Customers are asked to come prepared and to shower and change at home.

Our staff will be on hand as always but please remember to respect the social distancing rule when requesting assistance from our team members

Our gym equipment will be spaced out to allow social distancing at all times.  There may be some areas that are being utilised for different things such as the spinning studio being used for cardio areas and the sports hall used for classes.

The following areas will be unavailable initially:

  • Male/Female changing rooms (Including lockers, showers, toilets)
  • Gym fast classes
  • Some Indoor group activities
  • Reception area seating
  • Children’s birthday parties


booking – gym & studio

All fitness sessions at the centre MUST be booked in advance.  You will no longer be able to just walk into the centre for your workout.  You can book your session online, by telephone and you can book up to 14 days in advance.  You will need to ensure you have proof of your booking to gain entry.  You will be able to book up to 5 sessions per week and may only participate in one activity per visit.

Please ensure you arrive for your allotted session on time.  Late entrants will still be required to leave after their 45 minute session and will not be permitted to stay longer.  This will allow us time to clean the area before the next session and to allow as many people as possible to use the facility each day.



We have implemented and enhanced our cleaning regime throughout the centre.  All areas will be cleaned regulalrly.  It is essential that members clean down each machine after use – equipment may not be shared unless it has been cleaned down between uses.

Hygiene stations are available in all high-touch areas offering hand sanitiser and medical-grade disinfectant and sanitising wipes.

Personal gym towels are permitted but please use wipes and paper towels provided when cleaning down equipment and dispose of them after each use.



Ideally customers should bring their own mats for classes. If using our centre mats please ensure these are fully sanitised after use.

All of our classes will be taking place in our gymnasium hall and sports hall so that we can maximise capacity whilst still staying safe and practicing social distancing. 

All class equipment will be thoroughly cleaned between sessions.

Extra time will be allowed in between classes for cleaning.

Class start times will be staggered to avoid congestion at reception and outside the studios.


what we need from you

Please DO NOT come to the centre if you are feeling unwell.

Please take responsibility for social distancing measures by adhering to the floor markings and posters and avoid congregating with others before and after classes/sessions.

Please don’t arrive more than 5 minutes prior to your booking.

Please ensure you wipe down all equipment before and after use using the sanitisation wipes or spray provided.

Please leave all valuables at home and only bring your essentials – there will be water bottles available to purchase but water fountains will not be in use. No cash payments will be taken.

Please ensure you show your membership card on entry to allow us to keep track of attendance

Please be kind.  Respect others and respect our staff who are working hard to ensure all the rules and regulations are followed that will allow us to remain open.

If you wish to wear a mask to train then please do, we will, however, not be enforcing the wearing of masks

We would ask members NOT to wear disposable gloves whilst in the facility but to sanitise your hands before/after using each piece of equipment.