Wales reopening - FAQs

In line with the latest Welsh Government announcement (23.04.2021), our leisure centres in Wales will reopen from Monday 3 May. 

Please refer to our FAQs below for some answers to questions that you may wish to ask us at this time.

For customers that use our centres in Powys: click here for your FAQs

For customers that use our centres Wrexham: click here for your FAQs

For customers that use our centres in Swansea: click here for your FAQs


If you are a member paying for Fitness, Learn to Swim or any other type of membership we guarantee you won’t have lost out and we will make sure you do not pay for a service that you were unable to use.

We want to give everyone  the ‘confidence and reassurance’ to use our Centres now and in the future. For more information on our 'Customer Guarantee' please follow this link.