As Managing Director of Freedom Leisure I am writing to you as one of our valued customers to let you know what we are doing during this unprecedented situation we all find ourselves in. Freedom Leisure is a not for profit charitable organisation and our absolute remit is the delivery of inclusive community leisure and cultural services for you our customers.
Although our centres are closed for business our teams are still working hard to support local causes and organisations. Some of our centres have been repurposed including Guildford Spectrum in Surrey which is being used as a food distribution hub.
Our staff teams are also volunteering for various local organisations and getting involved in projects and generally supporting their local communities, and we have donated surplus food items from our cafés to local food banks – find out more here.
We are working hard to ensure that our business remains viable so that we can continue to deliver the service you expect and enjoy, our staff have jobs to return to and our communities have their local leisure or cultural centre back. Freedom Leisure would not exist without our loyal customers and I would like to thank you for your continued support and look forward to welcoming you back in the not too distant futureIvan Horsfall Turner
As you know the government has just extended the period of “lockdown” for a further three weeks. It is difficult for us to plan with any certainty at what point we will be allowed to open and indeed to know what operational restrictions will be necessary to maintain adequate levels of social distancing.
We are keen to open our facilities as soon as we can but I am sure you can appreciate that given the financial challenges we are facing due to the current situation the provision of services will have to be in line with demand and indeed with local authority support. As demand increases and restrictions relax we will be able to progressively return to our previous programmes and levels of employment.
We will keep you up to date with email newsletters and there will also be posts on your local centre Facebook page to update on news and provide information about keeping fit and healthy while we are all “staying at home”. Make sure you have liked and follow your local centre page.
Freedom Leisure would not exist without our loyal customers and I would like to thank you for your continued support and look forward to welcoming you back in the not too distant future.
Keep safe and well.
Ivan Horsfall Turner