Can I get changed & showered before my lesson?
We are following Swim England guidelines by asking our customers to arrive ‘Beach Ready’ for their lesson. Please shower at home before you arrive for your lesson.
Are changing facilities available after my lesson?
Yes, the new changing rooms are open and available to use. In accordance with COVID guidance all adults should wear their face masks in the pool building unless exempt.
Are there lockers available?
Yes, the new changing village is open.
Can I borrow swim equipment such as goggles, float aids & hats?
We will not lend out equipment such as goggles & hats however each student will have float aids available as & when required during the lesson. The equipment used within each lesson is thoroughly cleaned before & after lessons.
Can I sit on poolside and spectate while my child has a lesson?
For COVID safety, parents of young children can remain in a designated spectator area while their child is in lesson (subject to distancing measures, however parents of older children (8 years & older) will be asked to wait in the main pool spectator area.
We really are grateful for your patience and understanding at this challenging time and look forward to seeing you in the pool.
How have these COVID-19 guidelines changed how teachers will interact with students?
Teachers will teach students from poolside and not in the water unless absolutely necessary. There will be no physical contact and safe distancing will always be followed. Float aids and other specific lesson equipment will be used to support younger children as they develop through the stages.
What have you done to make swimming lessons safe?
The swimming pool is one of the safest areas to be in due to the chemicals used to keep this area safe & clean. We have increased our cleaning checks and deep cleans and we have also adapted our swim programmes, limiting lesson numbers and staggering timings. Our teachers have also gone through IOS Return to Poolside courses prior to our program start date.
Can I arrive early for my swim lesson?
We would ask that you arrive 5 minutes before your lesson is due to start. This gives you time to make your way to the swimming pool area. You will be advised of any specific or new arrangements.