penlan leisure centre can't wait to welcome you back!
We welcome the news from the Welsh Government that leisure centres in Wales will be able to reopen from the 10th of August* and we can't wait to welcome back our members to our fitness facilities. We aim to keep our centre as welcoming and positive as it has always been whilst complying with all social distancing regulations.
Please take a few minutes to read through this information which outlines the necessary changes we’ve made around our facilities, and what you can expect when we reopen.
to say "thank-you!"
We are thrilled that you have chosen to remain a member at Penlan leisure centre, as a thank-you we will be offering the following:
the following will be unavailable initially
booking your gym session & classes
Please only make a booking if you plan to attend, those who regularly book then cancel may have booking rights suspended.
All gym sessions at the centre MUST be booked in advance. You will no longer be able to just walk into the centre for your workout. You can book your 60 minute session easily online, by telephone, and you can book up to 8 days in advance as a member and 7 days in advance as a non member. Please be aware that the easiest way to book your classes will be digitally, as we anticiapte congested telephone lines.
To download the Technogym app, use this link, this is the easiest way to book your gym session and class!
We remind you to also bring your Freedom card in order to gain access and be registered as part of our track & trace system. You will be able to book up to 5 sessions per week and may only participate in one activity per visit.
When arriving, please wait at reception where there may be a queue, you will then be permitted to enter the gym. Late entrants will still be required to leave at the allocated time and will not be permitted to stay longer. This will allow us time to clean the area before the next session and to allow as many people as possible to use the facility each day.
All classes MUST be booked in advance. Our classes will be bookable online with the My Wellness app or by telephone, you will be able to book up to 8 days in advance as a member and 7 days in advance as a non member and may book 1 class per day, participating in one activity per visit. Please be aware that the easiest way to book your classes will be digitally with the My Wellness App, as we anticiapte congested telephone lines.There will be more information on the booking process shortly. We remind you to also bring your Freedom card in order to gain access and be registered as part of our track & trace system.
To download the My Wellness app, use this link, this is the easiest way to book your gym session and class!
Please see the following guidance on preparing for your classes:
booking – swimming
All swimming sessions at the centre MUST be booked in advance. You will no longer be able to just walk into the centre for your swim. You can book your session by telephone on 01792 588079 from the 7th of August and you can book up to 8 days in advance as a member and 7 days for non members days in advance. You will be able to book up to 5 sessions per week and may only participate in one activity per visit.
Please ensure you arrive for your allotted session on time and ‘beach ready’ with your swimming costume under clothing and only use cubicles after your swim and not before. Late entrants will still be required to leave after their 45 minute session and will not be permitted to stay longer.
We have implemented and enhanced our cleaning regime throughout the centre. All areas will be cleaned regulalrly. It is essential that members clean down each machine after use – equipment may not be shared unless it has been cleaned down between uses.
what we need from you
cancelled your membership but want to return?
Good news! If you cancelled your membership after the 1st of February and want to come back, you'll pay nothing in August and only half price in September!
If you'd like to rejoin, please e-mail firstname.lastname@example.org where we will get in touch as soon as possible.
for those not ready to return
You will be able to freeze your membership for a further three months if you do not currently feel comfortable returning to your local centre, we understand that for those shielding or those who undertake any caring duties it may be hard for you to currently return to your centre with confidence.
If you would like to freeze your membership, please get in touch with the team using the contact details below.
keep in touch
For more information regarding your membership, or any other questions, please e-mail us at email@example.com
We will not be able to answer any telephone queries at the Penlan or any of our other Swansea sites at this time, as we're busy getting our centres ready to reopen for the 10th of August, and we will deal with your queries as quickly as we can.
Our phone lines will open on the 7th of August from 9AM - 5PM before resuming operational hours as stated on the 10th of August.
We would like to thank you for your patience and loyalty to Penlan Leisure Centre. Our priority is ensuring that all staff and customers are as safe as they can possibly be whilst also supporting our members to reach their fitness goals, and ultimately, keeping Swansea healthy.