Soft Play

Visiting Arc adventure soft play

We are delighted to welcome you back and want to make your experience as safe as possible for you, our staff and for other customers so we ask you to read and respect the following simple guidance below when coming to the centre.

• Tickets can be purchased online, over the phone or at reception. Advanced booking is recommended
• All adults inside the structure of the Play Area will be required to wear a mask. Adults in the seating area will not require a mask.
• Tables and Chairs have been removed and those left placed at a 2m distance.
• Sanitizer station will placed within the vicinity of soft play.
• All ball pits have been removed.
• All foam balls have been removed.
• All Play Area rules remain as before.
• Cleaning may take place throughout the session but a full clean will be carried out in every 30min closed period.
• Please follow Government guidance at all times.
• Stay home if you have any symptoms of Covid-19 or if you are considered to be a “vulnerable” or “at risk” group as defined by national guidelines (e.g. over 70 year olds).
• Always wash your hands with soap and water for at least 20 seconds (or to use alcohol/disinfectant hand sanitisers) on entering the building, and at regular intervals and after using equipment.
• Be respectful of all other people in the facility and to keep a 2m physical distance.
• If it is necessary to cough or sneeze, to do this into a clean tissue which is safely discarded, or into your elbow.
• Our centres are not designed to operate on a one way system like some supermarkets have adopted but we ask all customers to keep to the left hand side in corridors and on stairs.
• We will only be accepting card payments for the foreseeable future so please be prepared for this.
• Please use self service kiosks where we have them to minimise contact with others.
• Where possible, we will try to enforce these simple guidelines but please report misuse by other customers to a member of staff.